1. Acceptance of Terms
By accessing our website, making a reservation, booking a wellness package, or checking in for a wellness stay at Manu Life Studio, you agree to comply with and be bound by the following Terms and Conditions. Please review them carefully.
2. Booking and Cancellation Policy
We strive to provide a serene and personalized wellness environment. To maintain our standard of quality:
- Reservation Request: All online booking submissions are considered requests. Slots are officially secured only after admin verification and confirmation.
- Rescheduling & Cancellation: If you need to cancel or reschedule, please notify us at least 12 hours in advance of your scheduled session.
- Late Arrivals: Late arrivals may result in a shortened session time to ensure the next guest is not delayed. The full session price remains applicable.
3. Payments and Rates
Our goal is transparency in all transactions:
- All rates listed on the catalog are in Sri Lankan Rupees (LKR) and are all-inclusive.
- Payments can be made via secure bank transfer (with payment slip uploaded or sent to admin) or directly on arrival in cash/supported methods.
- Refund requests are reviewed on a case-by-case basis and remain subject to administrative confirmation.
4. Health Disclaimer & Guest Responsibility
Our wellness practices are designed to support mental and physical well-being:
- Medical Advice: Yoga, massage therapy, and counselling are therapeutic practices and do not constitute a substitute for professional medical treatment or diagnosis.
- Disclosure: Guests must disclose any preexisting medical conditions, injuries, pregnancies, or allergies during the check-in or booking process.
- Assumption of Risk: By participating in physical activities like yoga or receiving massage therapy, guests assume all inherent risks.
Need clarification?
If you have any questions regarding these terms, cancellation guidelines, or billing rules, please reach out to our administration team directly.